Rayan Malhotra
Chitkara University
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Terms & Conditions

Last Updated: September 2026

These Terms & Conditions (“Terms”) govern your use of this website and the purchase and use of courses, educational content and related services offered by SwagUP Ventures operating under the brand AI Master Certification (“Company”, “we”, “us” or “our”).

By accessing this website, registering for a course or purchasing any of our courses or services, you agree to these Terms.

1. Course Registration

To register for or purchase a course, you may be required to provide certain information, including your name, mobile number, email address and other information necessary to complete your registration.

You agree that all information provided by you is accurate and complete.

We may verify your mobile number or other information using an OTP or another verification method.

Course access is intended only for the individual who registered and purchased the course and may not be transferred or shared with another person.

2. Payments

  • Course fees and applicable taxes, if any, will be displayed before payment.
  • Payments may be processed through third-party payment gateways such as Razorpay or another authorised payment service provider.
  • Your enrolment will be considered confirmed only after successful payment has been received or confirmed by our payment provider.
  • We do not directly store sensitive payment authentication information such as your UPI PIN, CVV, card PIN or internet banking password.
  • If a payment fails, remains pending or is debited without successful confirmation, resolution may depend on your bank or payment service provider.
  • In the case of a verified duplicate payment, we may refund the duplicate transaction after verification.

3. No Refund Policy

Unless expressly stated otherwise at the time of purchase, all course purchases are final and non-refundable once payment has been successfully completed.

We do not ordinarily provide refunds for reasons including:

  • Change of mind;
  • Failure to attend or complete the course;
  • Personal scheduling conflicts;
  • Failure to use course access;
  • Purchasing the course by mistake;
  • Dissatisfaction based solely on personal expectations; or
  • Availability of a different promotional price at a later date.

If a payment has been duplicated or a refund is required under applicable law, the matter will be reviewed and processed accordingly.

Nothing in these Terms is intended to limit any mandatory consumer rights or remedies that cannot legally be excluded.

4. Course Access

Course access will be provided according to the terms displayed at the time of purchase.

We may update course materials, modules, lessons, instructors, tools, schedules or other elements where reasonably necessary to maintain or improve the course.

Temporary interruptions may occur because of maintenance, technical issues, third-party services or circumstances outside our reasonable control.

5. Intellectual Property

All content available through our website or courses is owned by us or licensed to us and is protected by applicable intellectual-property laws.

This includes, without limitation:

  • Course videos;
  • Recorded sessions;
  • Presentations;
  • PDFs;
  • Templates;
  • Prompts;
  • Worksheets;
  • Graphics;
  • Images;
  • Written material;
  • Frameworks;
  • Assessments;
  • Website content;
  • Branding;
  • Logos; and
  • Other educational material.

Purchasing a course gives you a limited, personal, non-exclusive and non-transferable right to access the course for your own personal learning.

Ownership of the content does not transfer to you.

6. Prohibited Use of Our Content

Without our prior written permission, you must not:

  • Copy or reproduce our course content;
  • Record paid course sessions;
  • Screen-record course videos;
  • Redistribute course material;
  • Share course login credentials;
  • Share paid content with another person;
  • Upload our content to another website, platform or social-media account;
  • Sell, resell or sublicense our content;
  • Modify our content and represent it as your own;
  • Use substantial portions of our course to create a competing course or commercial product;
  • Remove copyright, branding or ownership notices; or
  • Use our intellectual property for commercial purposes.

Materials specifically provided as downloadable resources may be downloaded for your own personal use only unless otherwise stated.

Unauthorised reproduction, distribution or commercial use may result in suspension or termination of access and appropriate legal action.

7. Account and Access Security

You are responsible for keeping your OTPs, passwords, login links and course credentials confidential.

You must notify us if you believe that your account or course access has been compromised.

We may suspend or terminate access if we reasonably believe an account is being shared, misused or used in violation of these Terms.

8. Educational Purpose

Our courses are provided for educational and informational purposes.

We do not guarantee any particular:

  • Employment opportunity;
  • Salary;
  • Promotion;
  • Income;
  • Business revenue;
  • Client acquisition;
  • Social-media growth; or
  • Other professional or financial outcome.

Individual results may vary depending on experience, effort, circumstances and implementation.

Testimonials, case studies and examples are illustrative and should not be interpreted as guarantees of similar results.

9. Third-Party Tools and Services

Our courses or website may refer to or use third-party platforms, software, payment services, AI tools or other external services.

We do not control these third parties and are not responsible for changes to their pricing, features, availability, policies or performance.

Any separate subscription or fee charged by a third-party service is your responsibility unless expressly stated otherwise.

10. Communications

We may send communications necessary to manage your registration and purchase, including:

  • OTPs;
  • Payment confirmations;
  • Payment-related updates;
  • Course access information;
  • Schedule updates;
  • Important service notifications; and
  • Customer-support communications.

Where you have provided the required consent, we may also send promotional communication through email, WhatsApp, SMS or other permitted channels.

You may opt out of promotional communications using the unsubscribe or opt-out mechanism provided.

11. User Information

Information submitted through the website will be collected and processed in accordance with our Privacy Policy.

By using the website, you acknowledge that certain information may be processed as necessary to provide the website, registration, payment and course services.

12. Misuse of the Website

You must not:

  • Attempt to gain unauthorised access to the website or course platform;
  • Interfere with website security;
  • Use automated tools to copy or extract protected content;
  • Circumvent payment or access restrictions;
  • Provide fraudulent information;
  • Use the website for unlawful purposes; or
  • Attempt to damage, disrupt or compromise our systems.

13. Suspension or Termination

We reserve the right to suspend or terminate course access where we reasonably believe that a user has:

  • Shared course access;
  • Distributed copyrighted content;
  • Misused the website;
  • Engaged in fraudulent activity; or
  • Materially violated these Terms.

Termination resulting from a material violation of these Terms will not ordinarily entitle the user to a refund, subject to applicable law.

14. Limitation of Liability

To the maximum extent permitted under applicable law, we will not be responsible for indirect, incidental or consequential loss arising from the use of our courses, website or third-party services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will be made available on the website with the updated effective date.

16. Governing Law

These Terms will be governed by the laws of India.

Subject to applicable consumer-protection laws and rights that cannot legally be restricted, disputes relating to these Terms will be subject to the jurisdiction of the courts at Gurugram, Haryana, India.

17. Contact and Grievance Details

For questions, complaints or concerns regarding your purchase or use of the website, please contact:

SWAGUP VENTURES
Brand: AI Master Certification
Email: info@swagup.org