Privacy Policy

Last Updated: September 2026

This Privacy Policy explains how SwagUP Ventures, operating under the brand AI Master Certification (“Company”, “we”, “us” or “our”), collects, uses, stores and shares information when you visit our website, register for a course, purchase a course or communicate with us.

By using our website and providing your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

Name;
Mobile number;
Email address;
Billing information;
Course registration details;
Information submitted through forms;
Customer-support communications; and
Other information you voluntarily provide.

We may also automatically collect certain technical information when you use our website, including:

IP address;
Browser type;
Device type;
Operating system;
Pages visited;
Date and time of visit;
Referral source;
Advertising or campaign source;
Website interactions;
Cookie identifiers; and
Similar technical information.

2. How We Use Your Information

We may use your information to:

Register you for a course;
Verify your mobile number using OTP;
Process and confirm payments;
Provide access to purchased courses;
Send invoices or payment confirmations;
Provide customer support;
Communicate important course information;
Maintain account and website security;
Detect fraudulent or unauthorised activity;
Understand how visitors use our website;
Measure website and campaign performance;
Improve our courses, website and services;
Maintain business and transaction records; and
Comply with applicable legal requirements.

Where you have provided the required consent, we may also use your contact information to send offers, course updates and other promotional communications.

3. Payment Information

Payments may be processed by third-party payment providers such as Razorpay.

Payment providers may collect information required to authenticate and process your transaction.

We generally do not directly collect or store information such as:

UPI PINs;
CVVs;
Card PINs; or
Internet banking passwords.

We may receive transaction information such as:

Transaction ID;
Amount;
Payment status;
Date of payment;
Payment method category; and
Refund or payment-dispute status.

4. Cookies and Similar Technologies

Our website may use cookies, browser storage, pixels and similar technologies.

Cookies are small pieces of information used to help websites function and remember certain information.

We may use cookies for the following purposes:

Essential Cookies

These cookies help operate essential website functions including:

Registration;
Security;
OTP verification;
Session management; and
Checkout.

Preference and Functional Cookies

These may help remember preferences, website states or promotional information when you return to the website.

Analytics Cookies

These may help us understand:

Number of visitors;
Pages visited;
Website performance;
Registration activity;
Funnel drop-offs;
Traffic sources; and
Conversion performance.

Advertising and Marketing Cookies

Where permitted and subject to applicable consent requirements, we may use advertising technologies to:

Measure advertising performance;
Understand which campaigns generated registrations or purchases;
Optimise campaigns; and
Show relevant advertising.

You may manage cookies through the cookie controls provided on the website and/or through your browser settings.

Disabling certain cookies may affect some website functionality.

5. Promotional Timers and Offers

Where the website provides a time-limited or personalised promotional offer, we may use cookies, browser storage or server-side information to remember:

When an offer was activated;
When it expires;
Whether it has already been used; and
Other information necessary to operate the promotion.

This helps maintain the applicable offer when a user refreshes or revisits the website.

6. Communications

We may send service-related communications including:

OTPs;
Payment confirmations;
Payment-related notifications;
Course access information;
Class or schedule updates;
Security notifications; and
Customer-support responses.

Where appropriate consent has been obtained, we may also communicate promotional information through:

WhatsApp;
Email;
SMS; or
Other permitted channels.

You may unsubscribe or opt out of promotional communications using the mechanism provided in the relevant message.

Opting out of marketing does not prevent us from sending necessary transactional or service-related messages.

7. Sharing of Information

We do not sell your personal information as a standalone commercial product.

We may share limited information with service providers where reasonably necessary to operate our business, including:

Payment gateways;
Website and cloud-hosting providers;
Analytics providers;
Email providers;
SMS providers;
WhatsApp communication providers;
Customer-management systems;
Learning-management systems;
Advertising and attribution providers;
Security providers; and
Professional advisers.

We may also disclose information where required by applicable law, regulation, court order or lawful government request.

8. Analytics and Advertising

We may use analytics and advertising services such as Google, Meta or other technology providers.

Subject to applicable requirements and your choices, these services may receive information about interactions with our website, such as visits, registrations and purchases.

This information may be used for analytics, advertising measurement, attribution and campaign optimisation.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, tax, accounting, security or dispute-resolution purposes.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal obligations.

10. Data Security

We take reasonable technical and organisational measures intended to protect personal information against:

Unauthorised access;
Loss;
Misuse;
Alteration;
Disclosure; and
Destruction.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Choices and Rights

Subject to applicable law, you may have the right to:

Request information regarding your personal data;
Request correction of inaccurate information;
Request updating of incomplete information;
Request deletion or erasure where legally applicable;
Withdraw consent where processing is based on consent;
Opt out of promotional communication; and
Raise a grievance regarding the handling of your personal information.

We may need to verify your identity before processing certain requests.

12. Withdrawal of Marketing Consent

You may withdraw consent for promotional communications at any time through:

An unsubscribe link;
A WhatsApp opt-out option;
An SMS opt-out mechanism, where available; or

Withdrawal of marketing consent does not affect necessary communications relating to an existing purchase, payment, course access or customer-support request.

13. Third-Party Websites and Services

Our website may contain links to third-party platforms or services.

Those third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of websites or services that we do not control.

14. Children's Privacy

Where applicable law requires parental or guardian consent for processing the personal data of a minor, the appropriate consent must be obtained before the relevant service is used.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices or applicable laws.

The latest version will be displayed on this website together with its effective date.

16. Contact Us

For questions, privacy requests or complaints:

SWAGUP VENTURES
Brand: AI MASTER CERTIFICATION
Email: info@swagup.org